Luxury Guest Services Concierge

Four Seasons Hotel Boston; Boston (MA); On-site; USD 36,880 - 52,526; Full time

Benefits offered by this job

Medical and dental insurance

Career growth opportunities

Complimentary hotel stays

Complimentary meals

401k with company matching

Life insurance

Vacation & Paid Sick Time

Job summary

Four Seasons Hotel Boston is hiring Guest Services Agents in Boston, MA. You will welcome and register guests, explain accommodations, and help with payment methods while upholding Four Seasons standards of service.

The role pays $32.45 per hour with a focus on delivering exceptional guest experiences. A flexible schedule including days, evenings, weekends and holidays is required, with opportunities for career growth and benefits.

Qualifications

• Flexible schedule and ability to work days, evenings, rotating shifts, weekends and holidays.

Responsibilities

• Explain accommodations and establish credit or payment method.
• Check guests out and explain the bill to ensure accuracy.
• Respond to guest requests and provide personal recommendations to maximize satisfaction.

Skills

Flexible schedule

Evenings shifts

Rotating shifts

Weekends

Holidays

Job description

Four Seasons Hotel Boston is hiring Guest Services Agents in Boston, MA. You will welcome and register guests, explain accommodations, and help with payment methods while upholding Four Seasons standards of service.

The role pays $32.45 per hour with a focus on delivering exceptional guest experiences. A flexible schedule including days, evenings, weekends and holidays is required, with opportunities for career growth and benefits.