Luxury Guest Experience Coordinator

Kerzner International; Bozeman (MT); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance 80% paid by employer

5 weeks of PTO

Complimentary meals per shift

Job summary

A luxury hotel chain is seeking a Host (Guest Experience) in Bozeman, Montana. The role involves managing guest experiences, ensuring personalized service, and maintaining high guest satisfaction standards. Successful candidates will have a background in luxury hotels and strong multi-tasking skills. This position offers competitive benefits including medical insurance, PTO, and various discounts. Join a team dedicated to creating unforgettable experiences for every guest.

Qualifications

• Must be computer literate, particularly in MS Office and Opera.
• Experience in a luxury hotel is essential.
• Ability to work well under pressure and multi-task.

Responsibilities

• Manage in-house guest requests and ensure needs are met.
• Establish a positive relationship with guests while maintaining professionalism.
• Anticipate guest needs and provide immediate assistance.

Skills

Customer service

Multi-tasking

Communication skills

Education

Experience in luxury hotel front of house role

Valid driver's license

Tools

MS Office

Opera

Job description

A luxury hotel chain is seeking a Host (Guest Experience) in Bozeman, Montana. The role involves managing guest experiences, ensuring personalized service, and maintaining high guest satisfaction standards. Successful candidates will have a background in luxury hotels and strong multi-tasking skills. This position offers competitive benefits including medical insurance, PTO, and various discounts. Join a team dedicated to creating unforgettable experiences for every guest.