Luxury Guest Experience Concierge

Fontainebleau Las Vegas; Las Vegas (NV); On-site; USD 29,728 - 32,483; Full time

Job summary

Fontainebleau Las Vegas is seeking a Concierge to deliver personalized service and create memorable experiences for guests. You will be responsible for arranging reservations, coordinating transportation, and providing local insights.

The ideal candidate has a bachelor's degree in hospitality management and at least 6 months of relevant experience in a luxury resort environment. A passion for guest service and the ability to work under pressure are essential. This role offers a salary of $21.58 to $23.58 per hour.

Qualifications

• Minimum of 6 months of experience in Concierge, Front Desk, or Guest Services.
• Les Clefs d’Or membership preferred.
• Proficiency in using hotel technology innovations.

Responsibilities

• Deliver exceptional guest service and attend to guests' needs.
• Coordinate restaurant reservations and other guest requests.
• Maintain an organized concierge desk and stock with informational materials.

Skills

Customer service orientation

Excellent communication skills

Ability to work under pressure

Knowledge of local attractions

Education

Bachelor's degree in hospitality management or related field

Tools

Concierge and reservation systems

Microsoft Office Suite

Job description

Fontainebleau Las Vegas is seeking a Concierge to deliver personalized service and create memorable experiences for guests. You will be responsible for arranging reservations, coordinating transportation, and providing local insights.

The ideal candidate has a bachelor's degree in hospitality management and at least 6 months of relevant experience in a luxury resort environment. A passion for guest service and the ability to work under pressure are essential. This role offers a salary of $21.58 to $23.58 per hour.