Luxury Ground Quality Ambassador

Vista; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

VistaGround team is seeking a Ground Quality Ambassador (GQA) in the Los Angeles area to uphold VistaJet service standards on the ground. The role focuses on quality audits, brand advocacy, and collaboration with Cabin Management and Trainers to ensure seamless customer experiences from lounge to aircraft.

Ideal candidates bring luxury service experience, exceptional English communication, and a proactive, team-oriented attitude.

Qualifications

• Brand advocate with solid standards in service organizations.
• Strong communication with guests, crew and management.
• Experience in luxury service environments (hotels, private aviation, etc.).
• Ability to motivate others and uphold VistaCabin standards.

Responsibilities

• Act as a brand ambassador and role model for VistaJet values.
• Assist crew with pre-departure and arrival tasks.
• Assess aircraft cabin condition, presentation and service consistency.
• Ensure uniform, safety and service procedures are followed.
• Record findings and report to Cabin Management.
• Provide stock, cleaning and guest-support as needed.
• Coordinate handovers and liaise with flight crew for smooth transitions.
• Support Vista events and ground operations at various locations.

Skills

Brand advocate

Luxury service experience

English communication

Stakeholder collaboration

Team player

Job description

VistaGround team is seeking a Ground Quality Ambassador (GQA) in the Los Angeles area to uphold VistaJet service standards on the ground. The role focuses on quality audits, brand advocacy, and collaboration with Cabin Management and Trainers to ensure seamless customer experiences from lounge to aircraft.

Ideal candidates bring luxury service experience, exceptional English communication, and a proactive, team-oriented attitude.