Luxury Golf Shop & Tee Time Concierge

The Boca Raton; Boca Raton (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

The Boca Raton is seeking a friendly Golf Shop Concierge to deliver exceptional service for members and guests and to support daily Golf Shop operations. You will handle tee time requests, merchandise sales, and event registrations while maintaining professional communication and records.

Ideal candidates are organized, service-driven, and detail-oriented, with a commitment to The Boca Raton's luxury hospitality standards and a willingness to work closely with Golf Management and other

Qualifications

• Exceptional customer service, communication, and organizational skills.
• Proficient in Microsoft Word, Excel, and comfortable learning and utilizing Jonas Club Management Software.
• Ability to manage multiple priorities while maintaining organized member and guest communications.
• Previous golf, retail, hospitality, or private club experience preferred.

Responsibilities

• Welcome members and guests with a warm, professional, and personalized approach.
• Answer telephone calls, emails, and in-person inquiries promptly and professionally.
• Coordinate tee time reservations, tournament registrations, and daily golf activities.
• Maintain organized member and guest email communications, ensuring timely and accurate responses to inquiries, confirmations, and event information.
• Process retail merchandise sales while maintaining an organized, visually appealing Golf Shop.
• Assist with merchandising, inventory organization, receiving shipments, and product displays.
• Support daily Golf Shop opening and closing procedures.
• Assist with tournament operations, scoring, and event registration.
• Utilize Jonas Club Management Software to manage tee sheets, member accounts, reservations, and daily golf operations.
• Maintain accurate records and administrative files using Microsoft Word and Excel.
• Ensure the Golf Shop remains clean, organized, and stocked throughout the day.
• Assist with special events, member outings, and club tournaments.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Teamwork

Education

High School diploma or GED

Tools

Jonas Club Management Software

Microsoft Word

Microsoft Excel

Job description

The Boca Raton is seeking a friendly Golf Shop Concierge to deliver exceptional service for members and guests and to support daily Golf Shop operations. You will handle tee time requests, merchandise sales, and event registrations while maintaining professional communication and records.

Ideal candidates are organized, service-driven, and detail-oriented, with a commitment to The Boca Raton's luxury hospitality standards and a willingness to work closely with Golf Management and other