Luxury Front Office Night Manager - Overnight Lead

Hilton; Beverly Hills (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Travel perks

Stock purchase program

Parental leave

Health & welfare benefits

Job summary

Hilton Beverly Hills’ Waldorf Astoria Beverly Hills is seeking a Night Manager to lead the overnight Front Office, directing a team of about 10 in delivering exceptional service and maintaining luxury standards across the property.

The role emphasizes guest safety, revenue initiatives, and consistent operations during night hours, with ONQ experience preferred and a focus on ensuring seamless guest experiences and flawless presentation throughout the property.

Qualifications

• Luxury front office management experience required.
• Oversee overnight operations and staff performance.
• ONQ experience highly preferred.

Responsibilities

• Direct and oversee all hotel operations during the night shift.
• Monitor guest satisfaction and safety and address issues.
• Act as Manager on Duty in the General Manager's absence.
• Tour the property and ensure standards and safety compliance.

Skills

Front Office

Overnight operations

Leadership

ONQ experience

Job description

Hilton Beverly Hills’ Waldorf Astoria Beverly Hills is seeking a Night Manager to lead the overnight Front Office, directing a team of about 10 in delivering exceptional service and maintaining luxury standards across the property.

The role emphasizes guest safety, revenue initiatives, and consistent operations during night hours, with ONQ experience preferred and a focus on ensuring seamless guest experiences and flawless presentation throughout the property.