Luxury Front Desk Concierge — Guest Experience Host

St. Pete Athletic; Saint Petersburg (FL); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Health Insurance

Flexible scheduling

Advancement opportunities

Employee discount

Job summary

St. Pete Athletic in St. Petersburg, FL is seeking Welcome Desk Concierge to be the face of the club.

You will welcome members, manage walk-ins and reservations, and guide guests through a luxury dining experience with warmth and precision. As the central link between guests and the restaurant team, you’ll coordinate VIP arrivals, uphold brand standards, and maintain lobby presentation. This part‑time role offers flexible scheduling, health insurance options, and opportunities for growth in a

Qualifications

• Previous hospitality experience preferred.
• Polished, professional, and approachable.
• Detail-oriented and reliable with strong communication skills.
• Calm under pressure and solution-focused.
• Hospitality as a craft, not just a job.

Responsibilities

• Welcomes members and guests with warmth and a genuine smile, using names whenever possible.
• Escort guests to their destination when possible, ensuring a personalized arrival.
• Anticipate needs by observing cues and being proactive.
• Act as a brand ambassador by communicating upcoming events and member benefits.
• Manage all reservations and walk-ins using OpenTable, with real-time accuracy.
• Verify membership credentials, guest passes, and bookings to ensure smooth entry.
• Handle phone calls and emails with professionalism and warmth.
• Monitor lobby cleanliness and presentation to align with brand standards.
• Execute opening and closing procedures, restocking, and readiness walkthroughs.
• Relay VIP arrivals and special requests to managers and leads promptly.
• Serve as liaison between guests and restaurant team; coordinate with departments to fulfill requests.
• Attend pre-shift briefings to review VIP guests and priorities.
• Uphold confidentiality and member privacy; follow health and safety guidelines.

Job description

St. Pete Athletic in St. Petersburg, FL is seeking Welcome Desk Concierge to be the face of the club.

You will welcome members, manage walk-ins and reservations, and guide guests through a luxury dining experience with warmth and precision. As the central link between guests and the restaurant team, you’ll coordinate VIP arrivals, uphold brand standards, and maintain lobby presentation. This part‑time role offers flexible scheduling, health insurance options, and opportunities for growth in a