Luxury Front Desk Concierge for HOA Community

Action Property Management; Irvine (CA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Pet Insurance

401(k) with company match

Life insurance

Disability insurance

Paid time off

Company holidays

Job summary

Action Property Management seeks a Full-Time Front Desk Associate for Marquee Park Place in Irvine. The role focuses on delivering exceptional guest service at a luxury HOA front desk and supporting resident needs in a high-end community.

We offer a competitive hourly rate and a flexible schedule, with benefits and opportunities for growth as part of a team that values integrity, professionalism, and a customer-first mindset.

Qualifications

• Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
• High school diploma or GED equivalent is required.
• At least 1 year of customer service experience.
• Hospitality, luxury retail or fine dining experience is preferred.
• Hospitality Management college students or recent graduates are highly desired. Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Proactive customer service approach

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete Daily Activity Report
• Answer and direct incoming phone calls. Receive and distribute resident parcels.
• Address resident and guest concerns and questions
• Demonstrate strong understanding of the association's governing documents.

Skills

Customer service

Hospitality

Professionalism

Team player

Education

High school diploma or GED

Job description

Action Property Management seeks a Full-Time Front Desk Associate for Marquee Park Place in Irvine. The role focuses on delivering exceptional guest service at a luxury HOA front desk and supporting resident needs in a high-end community.

We offer a competitive hourly rate and a flexible schedule, with benefits and opportunities for growth as part of a team that values integrity, professionalism, and a customer-first mindset.