Luxury Front Desk Agent – Guest Experience Pro

SERVPRO of Saginaw / Bay City; Temecula (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Health insurance

Employee discounts

Paid time off

Training & development

Job summary

SERVPRO of Saginaw / Bay City is seeking a Front Desk Agent to provide exceptional hospitality at South Coast Winery Resort & Spa. You will greet guests, manage reservations, and address guest inquiries to ensure memorable experiences.

This role requires strong communication skills and the ability to multitask in a fast-paced environment. Join our passionate team and enjoy benefits like competitive pay, employee discounts, and opportunities for career growth.

Qualifications

• Previous hotel front desk or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and remain calm in a fast-paced environment.

Responsibilities

• Greet guests with genuine hospitality and ensure a seamless check-in and check-out experience.
• Manage reservations, room assignments, billing, and cash handling accurately.
• Respond to guest inquiries, requests, and concerns promptly and professionally.

Skills

Communication

Customer Service

Multitasking

Tools

Hotel PMS systems

Job description

SERVPRO of Saginaw / Bay City is seeking a Front Desk Agent to provide exceptional hospitality at South Coast Winery Resort & Spa. You will greet guests, manage reservations, and address guest inquiries to ensure memorable experiences.

This role requires strong communication skills and the ability to multitask in a fast-paced environment. Join our passionate team and enjoy benefits like competitive pay, employee discounts, and opportunities for career growth.