Luxury Front Desk Agent - Elevate Guest Experiences

Carter Hospitality Group, LLC; Temecula (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Flexible schedule

Opportunities for growth and career development

Job summary

Carter Hospitality Group, LLC is looking for a warm, professional, and service-driven Front Desk Agent to be the welcoming face of South Coast Winery Resort & Spa in Temecula, California. Your primary role will be to greet guests, manage check-ins and check-outs, and respond to inquiries, ensuring every guest has an exceptional experience.

You should have strong communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. Join our passionate team and help create unforgettable stays!

Qualifications

• Previous hotel front desk or customer service experience preferred.
• Flexibility to work evenings, weekends, and holidays as needed.
• Experience with hotel PMS systems is a plus.

Responsibilities

• Greet guests with genuine hospitality and ensure a seamless check-in and check-out experience.
• Manage reservations, room assignments, billing, and cash handling accurately.
• Respond to guest inquiries, requests, and concerns promptly and professionally.

Skills

Strong communication and interpersonal skills

Ability to multitask and remain calm in a fast-paced environment

Professional appearance and positive attitude

Job description

Carter Hospitality Group, LLC is looking for a warm, professional, and service-driven Front Desk Agent to be the welcoming face of South Coast Winery Resort & Spa in Temecula, California. Your primary role will be to greet guests, manage check-ins and check-outs, and respond to inquiries, ensuring every guest has an exceptional experience.

You should have strong communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. Join our passionate team and help create unforgettable stays!