Guest Experience Attendant - Clean, Ready Rooms (Flexible)

SERVPRO of Saginaw / Bay City

Temecula (CA)

On-site

USD 17,908 - 24,796

Full time

14 days+

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Benefits offered by this job

Company parties
Employee discounts
Flexible schedule
Free uniforms
Advancement opportunities
Paid time off
Training & development
Wellness resources
401(k)
401(k) matching
Competitive salary
Parental leave
Tuition assistance
Vision insurance

Job summary

South Coast Winery Resort & Spa in Temecula, California is seeking a Room Attendant to join the Housekeeping Department. You will be responsible for cleaning guest rooms and ensuring the highest standards of cleanliness and guest satisfaction.

The role includes vacuuming, dusting, changing linens, replenishing amenities and responding to guest requests with professionalism. A flexible schedule and a focus on guest comfort are essential.

Responsibilities

  • Ensures that all areas of the hotel are properly cleaned and ready for guests’ arrival.
  • Anticipates and assesses guests’ needs and responds in a courteous and professional manner.
  • Vacuuming and sweeping carpets and floors.
  • Mopping floors as needed.
  • Dusting, brushing, polishing and vacuuming furniture.
  • Dusting and cleaning room decorations, appliances and structural surfaces (e.g. wall fixtures, window sills, vents).
  • Changing linen and making beds.
  • Cleaning showers, tubs, sinks and bathroom items
  • Removing used guest amenities and trash.
  • Replenishing guest amenities and supplies.
  • Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance.
  • Checking for damage linen
  • Reports lost and found articles, maintenance problems, or special room problems to the housekeeping supervisor or manager.
  • Properly maintains storage rooms and stocking carts.
  • Records room status on work assignment sheet.
  • Provides information to guest about hotel services, facilities, and other amenities.
  • Provides information to guests about local attractions/services.
  • Prepares rooms for guest arrival and responding to special guest requests.

Job description

South Coast Winery Resort & Spa in Temecula, California is seeking a Room Attendant to join the Housekeeping Department. You will be responsible for cleaning guest rooms and ensuring the highest standards of cleanliness and guest satisfaction.

The role includes vacuuming, dusting, changing linens, replenishing amenities and responding to guest requests with professionalism. A flexible schedule and a focus on guest comfort are essential.

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