Luxury Front Desk Agent - Elevate Guest Experiences

Pier Sixty Six; Deep Creek (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Group medical, dental, vision insurance

401(k) plan with company match

Complimentary team member meals

Complimentary room nights

Paid time off

Job summary

Pier Sixty Six in Deep Creek, Florida is looking for a dedicated Front Desk Agent to ensure a high-quality guest experience. Responsibilities include facilitating check-in, providing comprehensive knowledge of hotel amenities, and managing guest interactions. Candidates should have at least one year of hotel operations experience, strong communication skills, and familiarity with property management systems. Enjoy competitive wages, comprehensive benefits, and the opportunity to work in a vibrant hospitality environment.

Qualifications

• At least one year of experience in hotel room operations or similar environments.
• Previous experience in a Five Star, AAA, Five Diamond organization preferred.
• Previous experience with property management systems is highly desirable.

Responsibilities

• Welcome and facilitate guests' check-in processes.
• Provide knowledge of hotel amenities and local attractions.
• Handle guest interactions with high hospitality standards.

Skills

Guest service

Proficient in Microsoft Windows and Office

Effective communication

Basic arithmetic

Tools

Property management systems

Job description

Pier Sixty Six in Deep Creek, Florida is looking for a dedicated Front Desk Agent to ensure a high-quality guest experience. Responsibilities include facilitating check-in, providing comprehensive knowledge of hotel amenities, and managing guest interactions. Candidates should have at least one year of hotel operations experience, strong communication skills, and familiarity with property management systems. Enjoy competitive wages, comprehensive benefits, and the opportunity to work in a vibrant hospitality environment.