Luxury Food Runner: Guest-First Service & Perks

Four Seasons Hotels and Resorts; Puerto Rico; Vor Ort; USD 28.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Benefits package

Complimentary accommodation at otherFS

Complimentary dry cleaning for staff

Complimentary employee meals

Paid holidays, vacation and sick days

Culinary, retail and wellness benefits

Zusammenfassung

Four Seasons Resort Puerto Rico is seeking a guest-focused Food & Beverage Server to support delivering meals from the kitchen and attending to guest requests. The role requires bilingual English/Spanish communication, a positive service attitude and the ability to carry a tray with balance in a fast-paced setting.

With at least one year of food and beverage service experience, you will multi-task, uphold Four Seasons standards, and contribute to a seamless dining experience for guests across

Qualifikationen

• Average reading, writing and oral proficiency in English and Spanish.
• Minimum one-year food and beverage service or equivalent.
• Ability to carry and balance a tray.
• Ability to multi-task in a high-volume environment.
• Basic food and beverage service knowledge and skills.

Aufgaben

• Deliver food from kitchen to the guest ensuring accuracy and timeliness. (30%)
• Assist in clearing, cleaning and set-up of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner; greet guests according to Four Seasons Standards to ensure superior service. (15%)
• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests. (15%)
• Assist in stocking linens, china, glass, silver, and food items for service; assist in preparation of smaller items such as toast, soup, or beverages. (10%)
• Assist in the breakdown, cleaning and set-up of buffets and food stations. (10%)
• Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct asset forth in EmPact. (10%)
• Work harmoniously and professionally with co-workers and supervisors. (10%)

Kenntnisse

Bilingual English/Spanish

Tray handling

Multi-tasking

F&B service experience

Customer service orientation

Jobbeschreibung

Four Seasons Resort Puerto Rico is seeking a guest-focused Food & Beverage Server to support delivering meals from the kitchen and attending to guest requests. The role requires bilingual English/Spanish communication, a positive service attitude and the ability to carry a tray with balance in a fast-paced setting.

With at least one year of food and beverage service experience, you will multi-task, uphold Four Seasons standards, and contribute to a seamless dining experience for guests across