Luxury Fashion Sales Associate

Tapestry (Coach/Kate Spade); Wrentham (MA); On-site; USD 35,000 - 48,000; Full time

Job summary

Coach is seeking a Sales Associate to embody the Coach brand on the floor, delivering a personalized luxury shopping experience and contributing to store goals. You will use product knowledge, styling guidance, and clienteling to build strong relationships and drive revenue.

The role blends luxury service with omni‑channel selling, requiring flexibility for scheduling, high energy, and collaboration with the team. Prior luxury retail and live‑stream or video demo experience are a plus.

Qualifications

• 1+ years of sales experience (luxury retail preferred) or equivalent education/experience
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS)
• Strong English proficiency
• Luxury retail background, social media savvy, live‑stream shopping or video demos (Preferred)
• Ability to work in a fast‑paced environment

Responsibilities

• Represent Coach as a brand ambassador and adhere to standards
• Build lasting client relationships through styling and product knowledge
• Drive sales through cross‑selling, upselling, and personalized recommendations
• Utilize POS, clienteling tools, and social selling to capture data and encourage repeat purchases
• Meet or exceed individual and team KPIs and support daily store operations

Skills

Luxury retail

Sales experience

POS operation

English proficiency

Live-stream shopping

Job description

Coach is seeking a Sales Associate to embody the Coach brand on the floor, delivering a personalized luxury shopping experience and contributing to store goals. You will use product knowledge, styling guidance, and clienteling to build strong relationships and drive revenue.

The role blends luxury service with omni‑channel selling, requiring flexibility for scheduling, high energy, and collaboration with the team. Prior luxury retail and live‑stream or video demo experience are a plus.