Luxury Fashion Client Experience Lead

Chanel, Inc.

Orlando (FL)

On-site

USD 42,000 - 66,000

Full time

6 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Wellbeing resources

Paid time off

401K

Diversity & Inclusion

Volunteer time

Pension / retirement plan

Job summary

CHANEL, Inc. in Orlando is seeking a client-experience focused luxury retail professional to elevate every visit. You will convert walk-in traffic into loyal clients and brand ambassadors by delivering energy, warmth, and expert product knowledge.

You will collaborate with a dynamic team, provide prompt service, and build lasting relationships through thoughtful outreach. Flexibility to work late nights, weekends, and some holidays is required, with a strong commitment to inclusion and

Qualifications

Minimum 3 years of related experience.
Excellent communication skills.
Ability to lift 15 lbs. and flexible schedule.

Responsibilities

Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand.
Optimize the client experience through providing clients with prompt, professional, warm and courteous service.
Build genuine relationships with clients through thoughtful and consistent outreach.
Take in repairs and maintain consistent follow up with clients regarding repairs and alterations.
Fostering a meaningful client experience centered around inclusion and connection.
Ability to thrive in a team environment and work collaboratively.