Luxury Fashion Advisor — Elevate Client Experience

cc; Paramus (NJ); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Wellbeing resources

Parental leave and fertility support

Generous paid time off

401K and incentives

Robust healthcare offerings

Life insurance and disability

Job summary

CHANEL is seeking a Fashion Advisor in Paramus to deliver exceptional client service and drive brand loyalty in-store. You will work with a diverse sales team to convert walk-ins into clients while maintaining a high standard of courtesy and product knowledge.

Role requires at least 3 years of related experience, a High School Diploma, and flexibility for evenings, weekends, and holidays. In-store presence is essential to elevate client service and sales performance.

Qualifications

• Minimum 3 years of related experience.
• Minimum High School Diploma.
• Ability to lift 15 lbs.
• Flexible schedule with the ability to work late nights, weekends, and some holidays.
• Front of House Fashion: Full-time in-store and in-person presence required to support client sales and deliver elevated service

Responsibilities

• Lead the development of new customers by converting walk-ins to clients and brand ambassadors.
• Optimize the client experience with prompt, warm, and courteous service.
• Build genuine relationships with clients through thoughtful outreach.
• Take in repairs and maintain follow-up with clients regarding repairs and alterations

Skills

Customer service

Fashion knowledge

Communication

Team player

Foreign language skills preferred

Education

High School Diploma

Job description

CHANEL is seeking a Fashion Advisor in Paramus to deliver exceptional client service and drive brand loyalty in-store. You will work with a diverse sales team to convert walk-ins into clients while maintaining a high standard of courtesy and product knowledge.

Role requires at least 3 years of related experience, a High School Diploma, and flexibility for evenings, weekends, and holidays. In-store presence is essential to elevate client service and sales performance.