Luxury F&B Supervisor: Lead Service & WOW Guests

Montage Laguna Beach; Washington (District of Columbia); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Free meals

Free uniforms and cleaning

Hotel discounts

Healthcare benefits

401k retirement plan

Job summary

Pendry, part of Montage International, is seeking a Food and Beverage Supervisor to lead and develop staff in a luxury hotel environment. You will train new teammates, monitor inventory, handle guest inquiries, and assist with scheduling while upholding exceptional service standards.

This role offers opportunities to create WOW moments for guests, along with weekends flexibility and comprehensive benefits. Join a team that values guest experience and professional growth.

Qualifications

• You love leading teams and working collaboratively.
• You are passionate about providing exceptional guest service and creating memorable moments.
• You are open to learning, developing, and growing both yourself and others.

Responsibilities

• Train new staff and provide ongoing training and development opportunities.
• Monitor inventory levels and order supplies to ensure stock while minimizing waste.
• Handle customer inquiries, complaints, and special requests professionally and promptly.
• Assist management with scheduling, labor controls, and other administrative duties.
• Assist the Department Manager in developing, implementing and maintaining service standards.
• Ensure food and beverages are served professionally and on time.

Skills

Team leadership

Guest service

Learning mindset

Integrity

Collaboration

Tools

Micros POS

Job description

Pendry, part of Montage International, is seeking a Food and Beverage Supervisor to lead and develop staff in a luxury hotel environment. You will train new teammates, monitor inventory, handle guest inquiries, and assist with scheduling while upholding exceptional service standards.

This role offers opportunities to create WOW moments for guests, along with weekends flexibility and comprehensive benefits. Join a team that values guest experience and professional growth.