Luxury F&B Supervisor

Pyramid Naples Management LLC; Puerto Rico; Presencial; USD 30.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits package

Training programs

Descripción de la vacante

Pyramid Global Hospitality is seeking a highly motivated Food and Beverage Supervisor for Signia Hilton Naples Grande Beach Resort, Naples, FL. You will lead the F&B team, ensure service excellence, and manage operations aligned with Benchmark standards.

The role emphasizes guest satisfaction, cost control, staff development, and collaboration with departments to deliver first-class experiences. Prior luxury-hotel experience and Micros knowledge are preferred.

Formación

• Experience in restaurant service at a luxury hotel or full-service resort.
• Familiar with Micros or similar POS systems.
• Capable of quick decisions in high-stress situations.
• Excellent customer service and interpersonal skills.
• Pleasant, positive, and well-organized.

Responsabilidades

• Attend weekly meetings and relay event information to staff.
• Provide information about capabilities and programs to departments/clients.
• Respond to guest needs and requests.
• Maintain food, beverage and service standards at first-class level.
• Implement cost controls for food, beverage and labor.
• Oversee inventory, receiving and product utilization.
• Lead productivity standards for F&B staff and train personnel.
• Assist in hiring and training in F&B.
• Support other outlets as needed.

Conocimientos

Customer service

Stress management

Team leadership

Communication

Herramientas

Micros

Descripción del empleo

Pyramid Global Hospitality is seeking a highly motivated Food and Beverage Supervisor for Signia Hilton Naples Grande Beach Resort, Naples, FL. You will lead the F&B team, ensure service excellence, and manage operations aligned with Benchmark standards.

The role emphasizes guest satisfaction, cost control, staff development, and collaboration with departments to deliver first-class experiences. Prior luxury-hotel experience and Micros knowledge are preferred.