Luxury F&B Manager: Guest Experience & Growth

Intercontinental The Clement Monterey; Cannery Row (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Educational assistance

Training and development opportunities

Recognition events

Travel discounts

Job summary

InterContinental The Clement Monterey on Cannery Row in Monterey seeks a seasoned Food & Beverage Manager to lead daily restaurant, room service, bar, mini-bar, and banquet operations with a hands-on approach.

You will mentor teams, drive guest satisfaction, and partner with the Executive Chef to optimize menus and events, ensuring high standards, budget control, and memorable guest experiences in a luxury hotel setting.

Qualifications

• Minimum 4 years of Food & Beverage and/or Banquet Management experience.
• 2- or 4-year degree or certification in Hospitality, or equivalent.
• Extensive Food & Beverage knowledge, including service standards, presentation, and dining etiquette.
• Strong leadership, coaching, interpersonal, communication, and conflict-resolution skills.
• Ability to manage multiple projects and priorities while remaining organized and focused.
• Understanding of financial controls, inventory, labor management, budgeting, and revenue optimization.
• Proficiency in Microsoft Office and the ability to learn hotel and Food & Beverage systems.
• Ability to adapt to changing business demands while remaining composed and guest focused.

Responsibilities

• Lead and support daily Food & Beverage outlet and banquet operations.
• Mentor, coach, train, and develop managers, supervisors, and associates to achieve maximum guest and associate satisfaction.
• Maintain a strong floor presence and regularly engage with guests and associates.
• Ensure exceptional food, beverage, presentation, and service standards throughout all outlets and banquet functions.
• Monitor guest satisfaction and identify opportunities to continually improve the guest experience.
• Partner with the Executive Chef and hotel leadership on menus, special events, promotions, inventory, purchasing, and operational needs.
• Support banquet events from planning and logistics through successful execution.
• Help maximize Food & Beverage revenue while monitoring labor, purchasing, inventory, food and beverage costs, and other financial objectives.
• Develop promotions and new ideas to increase revenue and enhance the Food & Beverage experience.
• Recruit, interview, train, coach, and support the performance and development of Food & Beverage associates.
• Build strong relationships with guests, clients, vendors, and community partners to encourage loyalty and repeat business.
• Ensure compliance with hotel policies, brand standards, health and sanitation requirements, alcohol-service requirements, and established operating procedures.

Skills

Food & Beverage leadership

Team development

Guest service

Operations management

Education

Hospitality degree/certification

Tools

Food & Beverage systems

Job description

InterContinental The Clement Monterey on Cannery Row in Monterey seeks a seasoned Food & Beverage Manager to lead daily restaurant, room service, bar, mini-bar, and banquet operations with a hands-on approach.

You will mentor teams, drive guest satisfaction, and partner with the Executive Chef to optimize menus and events, ensuring high standards, budget control, and memorable guest experiences in a luxury hotel setting.