Luxury Eyewear Sales Associate — Flexible Hours

Ray-Ban; Santa Clara (CA); On-site; USD 25,000 - 38,000; Full time

Job summary

Ray-Ban Santa Clara is seeking a Retail Sales Associate to deliver outstanding customer service, build relationships and drive sales for iconic eyewear. You will develop in-depth product knowledge and provide personalized recommendations to our clientele.

Ideal candidates have 2+ years in retail sales, preferably luxury eyewear, with excellent communication and the ability to work evenings, weekends and holidays. You will uphold brand standards and participate in omnichannel customer experiences.

Qualifications

• High school diploma or equivalent.
• 2+ years of retail sales experience.
• Excellent communication and interpersonal skills.
• Flexible hours including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
• Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
• Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers.
• Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication.
• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
• Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services.
• Understands and adheres to all brand policies and procedures.
• Perform other miscellaneous duties as assigned by management.

Skills

Customer service

Retail sales

Communication

Education

High school diploma or equivalent

Job description

Ray-Ban Santa Clara is seeking a Retail Sales Associate to deliver outstanding customer service, build relationships and drive sales for iconic eyewear. You will develop in-depth product knowledge and provide personalized recommendations to our clientele.

Ideal candidates have 2+ years in retail sales, preferably luxury eyewear, with excellent communication and the ability to work evenings, weekends and holidays. You will uphold brand standards and participate in omnichannel customer experiences.