Luxury Eyewear Sales Specialist

EssilorLuxottica; Santa Clara (CA); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Bonus plan

Employee discounts

Health care

Retirement savings

Paid time off

Job summary

Ray-Ban, part of EssilorLuxottica, seeks a Retail Sales Associate to deliver outstanding customer service, build lasting client relationships, and achieve sales targets in a fast-paced eyewear environment.

You will maintain up-to-date product knowledge, upsell and cross-sell approaches, and provide omnichannel support across in-store and online channels. A flexible schedule including evenings and weekends is required, with a competitive pay and benefits package.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in retail sales, preferably in eyewear or luxury retail.
• Excellent communication and interpersonal skills with clients.
• Punctual and reliable with ability to work evenings, weekends, and holidays.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Proven ability to meet and exceed sales targets.
• Team player who is adaptable, respectful and open to feedback.
• Problem solver with the ability to handle workload pressure.
• Comfort standing for extended periods and lifting up to 25 pounds.

Responsibilities

• Provide outstanding customer service to all clients, ensuring their needs are met.
• Stay up-to-date on industry trends and product knowledge through training.
• Display in-depth knowledge of the Brand, warranties and optical add-on features.
• Build and maintain relationships with clients, including follow-up communication.
• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized store environment on sales floor and back of house.
• Provide omnichannel support for online and in-store services.
• Adhere to all brand policies and procedures.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Retail sales

Interpersonal skills

Punctual & reliable

Flexibility

Team player

Problem solving

Attention to detail

Product knowledge

Education

High school diploma or equivalent

Tools

POS system

Job description

Ray-Ban, part of EssilorLuxottica, seeks a Retail Sales Associate to deliver outstanding customer service, build lasting client relationships, and achieve sales targets in a fast-paced eyewear environment.

You will maintain up-to-date product knowledge, upsell and cross-sell approaches, and provide omnichannel support across in-store and online channels. A flexible schedule including evenings and weekends is required, with a competitive pay and benefits package.