Luxury Eyewear Sales Associate - Commission & Discounts

EssilorLuxottica; Dallas (TX); Presencial; USD 32 000 - 52 000; Tempo integral

Resumo da oferta

Oliver Peoples, part of EssilorLuxottica, seeks a Retail Sales Associate to deliver exceptional customer service and build lasting client relationships in a luxury eyewear environment. You will be expected to know product trends, provide personalized recommendations, and maintain an engaging in-store experience.

The role requires strong communication, reliability, and a proven ability to meet sales targets, with flexibility to work evenings, weekends, and holidays in a fast-paced, premium retail

Qualificações

• High school diploma or equivalent.
• 2+ years of experience in retail sales, preferably eyewear and/or luxury retail.
• Excellent communication and interpersonal skills.
• Must be punctual and reliable.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail, with the ability to multi-task in a fast-paced environment.
• Demonstrated ability to achieve sales targets and exceed customer expectations.
• Team-player who is collaborative, adaptable, supportive and respectful.
• Natural problem-solver and analytical thinker with ability to manage workload pressure.
• Ability to stand for extended periods and lift up to 25 pounds.
• Experience operating a POS system.
• Luxury sales or eyewear industry experience.

Responsabilidades

• Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
• Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
• Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers.
• Build and maintain relationships with clients, ensuring their needs are met both in-store and through follow-up communication.
• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
• Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services.
• Understands and adheres to all brand policies and procedures.
• Perform other miscellaneous duties as assigned by management.

Conhecimentos

Customer service

Communication skills

Reliability

Flexibility

Organization

Multi-tasking

Sales-driven

Team player

Problem solving

Stamina

Formação académica

High school diploma or equivalent

Ferramentas

POS system

Descrição da oferta de emprego

Oliver Peoples, part of EssilorLuxottica, seeks a Retail Sales Associate to deliver exceptional customer service and build lasting client relationships in a luxury eyewear environment. You will be expected to know product trends, provide personalized recommendations, and maintain an engaging in-store experience.

The role requires strong communication, reliability, and a proven ability to meet sales targets, with flexibility to work evenings, weekends, and holidays in a fast-paced, premium retail