Luxury Executive Housekeeper – Build Four-Star Ops

Crescent Hotels & Resorts; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Crescent Hotels & Resorts is seeking an Executive Housekeeper to lead the launch and ongoing operation of a luxury hotel housekeeping department. This hands-on leader will recruit, train, and build a team that delivers Four-Star cleanliness, presentation, and guest service across rooms, public areas, and back-of-house spaces.

The role requires strong financial acumen, strategic planning, and the ability to establish SOPs and training programs while controlling labor and inventory costs.

Qualifications

• Proven housekeeping leadership experience in a luxury or full-service hotel.
• Strong financial acumen, team-building skills, and attention to detail.
• Experience operating to Forbes Recommended/Four-Star Standards.
• Hilton soft-brand experience, ideally Curio Collection by Hilton, preferred.
• Bilingual English/Spanish strongly preferred.

Responsibilities

• Oversee all aspects of Housekeeping operations across guest rooms, public areas, and back-of-house spaces to meet luxury standards.
• Build the department from the ground up: recruit, develop, train, and establish SOPs.
• Manage staffing, productivity, labor costs, and inventory controls.
• Create a culture of accountability, service excellence, and financial discipline.

Skills

Housekeeping leadership

Financial acumen

Team building

Attention to detail

Forbes standards

Bilingual EN/ES

Luxury/full-service hotel experience

Job description

Crescent Hotels & Resorts is seeking an Executive Housekeeper to lead the launch and ongoing operation of a luxury hotel housekeeping department. This hands-on leader will recruit, train, and build a team that delivers Four-Star cleanliness, presentation, and guest service across rooms, public areas, and back-of-house spaces.

The role requires strong financial acumen, strategic planning, and the ability to establish SOPs and training programs while controlling labor and inventory costs.