Luxury Events Manager (Weddings & Corporate)

Kessler Collection; Saint Augustine (FL); On-site; USD 34,440 - 55,104; Full time

Job summary

Kessler Hotels seeks an experienced Events Services Manager for Casa Monica Resort and Spa, Autograph Collection in St. Augustine. Lead seamless luxury events, coordinating with guest services, reservations, housekeeping, AV, catering, accounting and engineering to ensure flawless execution.

Role requires at least 2 years in hotel event management, strong communication, and a proactive, detail-oriented approach. Flexibility to work evenings, weekends, and holidays based on events is expected.

Qualifications

• Bachelor's degree in Hotel Management, Event Management, or related field.
• Certified Meeting Professional (CMP) certification is a plus.
• Strong communication, organizational and problem-solving skills.
• Experience in luxury hotel event management is preferred.

Responsibilities

• Serve as the primary point of contact for event clients from contract signing through event completion.
• Ensure room blocks, social events, weddings, and corporate events meet the highest standards.
• Maintain open communication with clients for inquiries and last-minute changes.
• Collaborate with hotel departments to ensure smooth event execution.
• Manage the function book and space allocation to maximize revenue.
• Work with Food & Beverage to develop upscale client-focused menus.
• Review rooming lists, VIP lists, and event orders.
• Oversee event setups to align with client expectations and hotel standards.
• Provide on-site event support and coordination between departments.
• Follow up with clients post-event to solicit feedback and repeat business opportunities.
• Maintain records in the hotel's sales system (Salesforce/Delphi).
• Participate in training and departmental meetings.
• Uphold the hotel's reputation as a premier luxury destination.

Skills

Communication skills

Organization

Problem-solving

Multitasking

Attention to detail

Education

Bachelor's degree in Hotel Management or Event Management

CMP certification (plus)

Tools

Salesforce/Delphi

SocialTables

Windows

Microsoft Office Suite

Job description

Kessler Hotels seeks an experienced Events Services Manager for Casa Monica Resort and Spa, Autograph Collection in St. Augustine. Lead seamless luxury events, coordinating with guest services, reservations, housekeeping, AV, catering, accounting and engineering to ensure flawless execution.

Role requires at least 2 years in hotel event management, strong communication, and a proactive, detail-oriented approach. Flexibility to work evenings, weekends, and holidays based on events is expected.