Luxury Hotel Events Manager — Weddings & Galas

Kessler Collection; Greenville (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

Kessler Hotels in Greenville, SC is seeking an Events Services Manager to address room blocks, social events, weddings, and corporate gatherings in a fast-paced luxury environment.

You will be the primary liaison between clients and hotel departments, ensuring flawless execution and upholding the highest service standards while maximizing revenue. Requires 2+ years in hotel event management; CMP is a plus.

Qualifications

• 2+ years of progressive experience in event management within a hotel setting.
• Luxury hotel environment experience preferred.
• CMP certification is a plus.

Responsibilities

• Serve as the primary point of contact for event clients from contract signing through event completion.
• Ensure all details for room blocks, social events, weddings, and corporate events are executed to the highest standards.
• Maintain open communication with clients, addressing inquiries and last-minute changes promptly.
• Collaborate with hotel departments including guest services, reservations, housekeeping, audio-visual, catering, accounting, and engineering to ensure smooth event execution.
• Manage the function book and adjust space allocation to maximize revenue potential.
• Work with Food & Beverage to develop upscale menus tailored to client needs.
• Review and revise rooming lists, VIP lists, and event orders as necessary.
• Oversee event setups, ensuring alignment with client expectations and hotel standards.
• Provide on-site event support and coordinate between departments.
• Follow up with clients post-event to solicit feedback and generate repeat business opportunities.

Skills

Windows

Microsoft Office

Sales software

Communication skills

Education

Bachelor's degree in Hotel/related field

CMP certification

Tools

Salesforce/Delphi

SocialTables

Job description

Kessler Hotels in Greenville, SC is seeking an Events Services Manager to address room blocks, social events, weddings, and corporate gatherings in a fast-paced luxury environment.

You will be the primary liaison between clients and hotel departments, ensuring flawless execution and upholding the highest service standards while maximizing revenue. Requires 2+ years in hotel event management; CMP is a plus.