Luxury Events Manager — Elite Client Experience

Park Hyatt; Washington (District of Columbia); Presencial; USD 65.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Room Nights

Discounted Room Rates

Friends & Family Room Rates

401(k) retirement matching (up to 4%)

Paid time off

Tuition reimbursement

Employee stock purchase plan

Paid family bonding time and adoption

Complimentary employee meals

Retail discounts (Apple, AT&T, Verizon

Descripción de la vacante

Park Hyatt Washington is seeking an experienced Event Planning Manager to join the Sales, Events, and Marketing team. The role focuses on planning, coordinating, and executing group events with a commitment to exceptional client service, reflecting Park Hyatt's luxury standards.

You will collaborate across departments to ensure flawless events from pre-planning through completion. The ideal candidate has at least 2 years of event planning experience, preferably in a luxury hotel, with strong

Formación

• Must have 2 years of event planning experience (luxury hotel experience preferred).
• A genuine desire to anticipate and meet client needs in a fast-paced environment.
• Refined verbal and written communication skills.
• Strong organization, attention to detail, and follow-through.
• Proficiency in general computer knowledge (experience with hotel event systems preferred).
• Ability to manage event details, coordinate across departments, and resolve issues with professionalism.

Responsabilidades

• Coordinate and plan meetings, events, and group functions.
• Serve as the primary contact for clients throughout the event planning process.
• Administer sales agreements, detailing food and beverage, audiovisual, and event requirements.
• Work closely with Sales, Operations, Culinary, and other departments to ensure successful event execution.
• Communicate event details, timelines, and special requests to all relevant teams.
• Conduct site tours for groups and clients.
• Monitor events and address client needs or concerns.
• Maintain accurate event records, contracts, and documentation in Hyatt systems.
• Review and reconcile event billing with clients and the Finance team.
• Manage room blocks and billing instructions.
• Attend and lead event planning and group resume meetings.
• Meet or exceed annual revenue and service goals.
• Other duties as assigned.

Conocimientos

Event planning

Client focus

Communication

Organization

Computer skills

Cross-department coordination

Hotel event systems

Herramientas

Hotel event systems

Descripción del empleo

Park Hyatt Washington is seeking an experienced Event Planning Manager to join the Sales, Events, and Marketing team. The role focuses on planning, coordinating, and executing group events with a commitment to exceptional client service, reflecting Park Hyatt's luxury standards.

You will collaborate across departments to ensure flawless events from pre-planning through completion. The ideal candidate has at least 2 years of event planning experience, preferably in a luxury hotel, with strong