Luxury European Auto Technician — Advanced Diagnostics Pro

Swickard Auto Group; Palo Alto (CA); On-site; USD 51,000 - 83,000; Full time

Benefits offered by this job

Flat rate pay

Training and certification support

Medical Insurance

Life Insurance

Paid Time Off

Employee discounts

Job summary

Swickard Auto Group's Mercedes-Benz of Palo Alto division seeks an experienced dealership technician with European luxury brand expertise to diagnose and repair vehicles to Mercedes-Benz standards. You’ll work in a high-volume, premium service environment in Palo Alto, focusing on accurate diagnostics and high-quality repairs.

You’ll leverage XENTRY/STAR and MBZ procedures, participate in ongoing factory training, and contribute to a team committed to guest satisfaction, safety, and professional

Qualifications

• 2+ years of dealership technician experience with Mercedes-Benz or European luxury brand preferred.
• Strong diagnostic foundation with methodical problem-solving.
• Willingness to grow MBZ certifications and platform knowledge.

Responsibilities

• Diagnose and repair Mercedes-Benz vehicles across all systems using XENTRY, STAR, and OEM procedures.
• Perform multi-point inspections and develop accurate repair plans for guest approval.
• Execute repairs to MBZ factory specs with speed, accuracy, and no shortcuts.
• Document all work, findings, and parts used precisely in repair orders.
• Stay current on MBZ service bulletins and software updates.
• Test drive to verify diagnostics and repair quality.
• Maintain a clean, safe workstation reflecting MBZ standards.

Skills

Diagnostic depth

European luxury experience

XENTRY experience

Clean driving record

Education

ASE certifications and MBZ factory certifications

Tools

XENTRY

STAR

Job description

Swickard Auto Group's Mercedes-Benz of Palo Alto division seeks an experienced dealership technician with European luxury brand expertise to diagnose and repair vehicles to Mercedes-Benz standards. You’ll work in a high-volume, premium service environment in Palo Alto, focusing on accurate diagnostics and high-quality repairs.

You’ll leverage XENTRY/STAR and MBZ procedures, participate in ongoing factory training, and contribute to a team committed to guest satisfaction, safety, and professional