Luxury Estate Server — Guest Experience & Upsell

The Chanler; Newport (RI); On-site; USD 25,000 - 36,000; Full time

Job summary

The Chanler in Newport, RI seeks a restaurant server to deliver exceptional guest dining experiences at a storied, luxury property. The candidate will bring a guest-first attitude, positive outlook, and a collaborative spirit to our team.

Join a renowned Two Michelin Key and Forbes Five-Star property renowned for impeccable service, refined dining, and warm hospitality. This role supports a legacy of history, luxury, and authenticity at a world-class destination.

Qualifications

• High school diploma or equivalent.
• 1-2 years of restaurant experience.
• Strong attention to detail.
• Ability to work independently and as part of a team.
• Ability to work rotating shifts, including nights, holidays, and weekends.
• Ability to lift up to 30lbs.
• Ability to stand on feet for long periods of time up to 8 hours or longer.

Responsibilities

• Describe all menu items, methods of preparation, and allergy alerts in dishes.
• Accommodates any special request that the kitchen is able to deliver to guest.
• Upsells food and beverage items in a tactful manner with established service standards.
• Performs pre-and post-shift side work, stock service station, sets table properly, etc.
• May assist as host or back waiter as needed.
• Ensures guest satisfaction and reports to management if necessary.
• Follows company policies and procedures.
• Maintains a professional appearance, adhering to the dress code.
• Follows management/supervisor direction for other duties assigned.

Skills

Guest-focused service

Team player

Attention to detail

Education

High school diploma or equivalent

Job description

The Chanler in Newport, RI seeks a restaurant server to deliver exceptional guest dining experiences at a storied, luxury property. The candidate will bring a guest-first attitude, positive outlook, and a collaborative spirit to our team.

Join a renowned Two Michelin Key and Forbes Five-Star property renowned for impeccable service, refined dining, and warm hospitality. This role supports a legacy of history, luxury, and authenticity at a world-class destination.