Luxury Estate Hospitality & Operations Lead

Foley Family Wines & Spirits; Healdsburg (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

The Chalk Hill Estate Manager at Foley Family Wines & Spirits leads hospitality programs to deliver best-in-class guest experiences and maintain property readiness. You will collaborate with Culinary, Garden, Facilities, Winemaking and Cellar Operations teams to execute high-level hospitality across the Chalk Hill Estate.

This role serves as the liaison for family ownership on property, upholding brand standards, overseeing estate buildings and grounds, and coordinating with cross-functional

Qualifications

• Bachelor’s degree or a wine-related technical degree and hospitality experience preferred.
• 7+ years in hospitality, estate, luxury resort or winery management preferred.
• Experience leading cross-functional teams and managing complex guest experiences.
• Wine industry experience is strongly preferred.

Responsibilities

• Own and deliver tasting room sales, profitability, membership growth, and guest experience results.
• Lead estate operations to exceed customer service expectations and maintain luxury standards.
• Collaborate with Culinary, Garden, Facilities, Winemaking and Cellar Operations teams.
• Develop relationships with partners and manage key stakeholder touchpoints.
• Monitor metrics and provide insights to senior leadership.

Skills

Wine knowledge

Leadership

Hospitality operations

Communication

Facilities management

Education

Bachelor’s degree or wine-related degree

Tools

Microsoft Office Suite

Job description

The Chalk Hill Estate Manager at Foley Family Wines & Spirits leads hospitality programs to deliver best-in-class guest experiences and maintain property readiness. You will collaborate with Culinary, Garden, Facilities, Winemaking and Cellar Operations teams to execute high-level hospitality across the Chalk Hill Estate.

This role serves as the liaison for family ownership on property, upholding brand standards, overseeing estate buildings and grounds, and coordinating with cross-functional