Hospitality Director: Launch a Distinctive Winery Experience

Tasting Room Expo; Washington (District of Columbia); Hybride; USD 72 000 - 88 000; Plein temps

Avantages offerts par ce poste

Relocation assistance

Benefits

Performance incentives

Résumé du poste

Understudy, an estate winery and traditional-method sparkling house, seeks a Hospitality Director to build and lead the hospitality program from the ground up. You will shape guest experiences, train the team, and oversee daily operations in a new cliffside tasting room at the Gorge.

You will develop events, foster relationships with wine club members, and contribute to DTC sales and revenue management as the brand launches in 2027.

Qualifications

• Experience leading hospitality teams in restaurant or winery settings.
• Ability to design and scale hospitality programs.
• Strong focus on guest experience and attention to detail.

Responsabilités

• Build, train, and lead the hospitality team.
• Co-develop the service style and guest experience.
• Manage reservations and daily operations.
• Create events, dinners, and special programming.
• Grow wine club membership and direct-to-consumer sales.
• Manage revenue and operating performance.

Connaissances

Team leadership

Hospitality program development

Guest experience

Events & programming

Wine knowledge

Direct-to-consumer sales

Reservations management

Training & onboarding

Description du poste

Understudy, an estate winery and traditional-method sparkling house, seeks a Hospitality Director to build and lead the hospitality program from the ground up. You will shape guest experiences, train the team, and oversee daily operations in a new cliffside tasting room at the Gorge.

You will develop events, foster relationships with wine club members, and contribute to DTC sales and revenue management as the brand launches in 2027.