Estate Hospitality & Guest Experience Director

FFWS; Healdsburg (CA); On-site; USD 90,000 - 150,000; Full time

Job summary

Chalk Hill Estate Manager at Foley Family Wines & Spirits in Healdsburg, CA, is a hospitality focused leadership role overseeing tasting rooms, events, and guest experiences. You will collaborate with Culinary, Garden, Facilities, Winemaking and Cellar Operations to deliver luxury hospitality and ensure brand standards.

The ideal candidate has 7+ years in hospitality or winery management, a bachelor’s in related field, and proven ability to lead cross-functional teams, manage budgets, and

Qualifications

• Minimum 7 years of hospitality, estate, luxury resort, private club or winery management experience preferred.
• Bachelor’s degree or wine-related technical degree preferred.
• Experience leading cross-functional teams and managing complex guest experiences.

Responsibilities

• Own and deliver tasting room sales, profitability, and guest experience results.
• Build relationships with community partners and vintner associations.
• Lead the Hospitality Center and estate operations to exceed customer service expectations.
• Collaborate with Culinary, Garden, Facilities, Winemaking and Cellar Operations teams.

Skills

Hospitality leadership

Guest relations

Event management

Staff coaching

Budgeting

Education

Bachelor's degree in hospitality or wine management

7+ years in hospitality/estate/winery management

Tools

Microsoft Office

POS & cash handling

Job description

Chalk Hill Estate Manager at Foley Family Wines & Spirits in Healdsburg, CA, is a hospitality focused leadership role overseeing tasting rooms, events, and guest experiences. You will collaborate with Culinary, Garden, Facilities, Winemaking and Cellar Operations to deliver luxury hospitality and ensure brand standards.

The ideal candidate has 7+ years in hospitality or winery management, a bachelor’s in related field, and proven ability to lead cross-functional teams, manage budgets, and