Luxury Dining AGM & Guest Experience Leader

Riviera Dining Group; Miami (FL); Vor Ort; USD 90.000 - 140.000; Vollzeit

Zusammenfassung

Riviera Dining Group in Coconut Grove, FL, is seeking a seasoned General Manager/AGM to oversee daily operations of a luxury dining venue. You will lead staff, ensure exemplary guest service, and drive performance aligned with P&L targets while upholding RDG standards.

The role requires strong leadership, hospitality expertise, and the ability to manage high-volume, upscale service with a focus on guest satisfaction.

Qualifikationen

• Minimum of 5 years fine dining/upscale luxury experience as a GM or AGM in a high-volume restaurant.
• Bachelor’s degree in business administration, hotel administration or related field desirable.
• Experience with new openings and luxury dining service standards.

Aufgaben

• Execute and maintain quality and consistency of food, beverage, and service per standards.
• Provide warm, attentive, and professional service.
• Interact with guests to build loyalty and recognition.
• Handle guest requests and feedback with poise and professionalism.
• Oversee safety, sanitation, and cleanliness of the facility.
• Lead and train restaurant staff; manage team accountability.
• Maintain vendor relations to ensure quality and consistency.
• Support in achieving restaurant financial goals and labor management.

Kenntnisse

Leadership

Guest service

P&L accountability

Staff development

Operations management

Ausbildung

Bachelor's degree in business or hotel administration

Tools

POS systems

Cash handling

Jobbeschreibung

Riviera Dining Group in Coconut Grove, FL, is seeking a seasoned General Manager/AGM to oversee daily operations of a luxury dining venue. You will lead staff, ensure exemplary guest service, and drive performance aligned with P&L targets while upholding RDG standards.

The role requires strong leadership, hospitality expertise, and the ability to manage high-volume, upscale service with a focus on guest satisfaction.