Luxury Digital Insights & Analytics Manager

Richemont Iberia SL; Grand Prairie (TX); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, and vision programs

401(k) with employer match

Paid time off and wellness reimburse

Job summary

Richemont Iberia SL is seeking a strategic Manager to join our Digital Analytics & Insights team in the United States. You will own data analysis, reporting, and AI-enhanced analytics that drive business decisions in a fast-paced luxury retail environment.

The role requires 5+ years in Luxury eCommerce/Digital, a Masters is preferred, and a proven ability to translate data into actionable recommendations for sales, operations, and customer data across channels.

Qualifications

• 5+ years of professional experience in Luxury eCommerce/Digital
• Master's degree (MBA, Data Analytics, or related) preferred
• Proven track record in insights or data analysis roles, preferably within e-commerce or online marketplaces
• Strong experience building dashboards and reports using BI tools
• Strong proficiency in SQL for data extraction, transformation, and manipulation
• Working knowledge of Python or R for statistical analysis and data processing
• Experience with light ETL work extracting, transforming, and loading data from multiple sources
• Experience using AI tools for analytics, automation, or insight generation (e.g., generative AI, Copilot, or AI features within BI platforms)
• Ability to connect data insights to broader business strategies and make recommendations
• Experience with sales, operations, or customer data, retail, logistics, or contact center data is a plus

Responsibilities

• Translate business questions into analytical requirements
• Extract, clean, and analyze large datasets using SQL and Python
• Build and maintain dashboards in Power BI, Looker, or Qlik Sense
• Provide real-time visibility into business performance
• Identify trends, risks, and opportunities and deliver proactive insights
• Create self-service reporting solutions to reduce ad-hoc requests
• Leverage AI tools to accelerate data analysis and automation
• Summarize complex data and propose hypotheses for deeper investigation
• Pilot new AI capabilities to enhance productivity and insights
• Define data models that support reporting needs
• Partner with online retail teams for data governance and lifecycle understanding
• Present findings to leadership with clarity and impact
• Track online retail performance, web traffic, and contact center traffic to improve KPIs

Skills

Strategic mindset

Analytical thinking

Data storytelling

Stakeholder management

Education

Master's degree in MBA, Data Analytics, or related

Tools

Power BI

Looker

Qlik Sense

Tableau

SQL

Python/R

ETL tools

Job description

Richemont Iberia SL is seeking a strategic Manager to join our Digital Analytics & Insights team in the United States. You will own data analysis, reporting, and AI-enhanced analytics that drive business decisions in a fast-paced luxury retail environment.

The role requires 5+ years in Luxury eCommerce/Digital, a Masters is preferred, and a proven ability to translate data into actionable recommendations for sales, operations, and customer data across channels.