Luxury Digital Experience Lead (E‑Commerce)

Exemplar Luxury Group; New York (NY); On-site; USD 72,000 - 89,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Employee discount

Job summary

Exemplar Luxury Group is seeking a results-oriented digital operations professional to drive site execution and elevate the luxury online experience. You will contribute to site replatforming, digital initiatives, and cross-functional projects across eCommerce, Product, and Technology teams.

You will analyze customer journeys, benchmark against industry standards, and surface data-driven recommendations to refine functionality, reduce friction, and improve performance across customer

Qualifications

• 1-3+ years of digital eCommerce, site merchandising, product or related role.

Responsibilities

• Drive data analysis and translate customer insights into site recommendations.
• Establish documentation and approval workflows with Digital Experience leadership.
• Assist with site defect tracking and release validation.
• Oversee front end UAT for site enhancements and integrations.
• Co-lead bi-weekly E-Commerce Leadership meetings.

Skills

eCommerce experience

Cross-functional collaboration

Project management

Stakeholder alignment

Tools

Salesforce Commerce

MACH/headless architectures

PIM

CMS

Job description

Exemplar Luxury Group is seeking a results-oriented digital operations professional to drive site execution and elevate the luxury online experience. You will contribute to site replatforming, digital initiatives, and cross-functional projects across eCommerce, Product, and Technology teams.

You will analyze customer journeys, benchmark against industry standards, and surface data-driven recommendations to refine functionality, reduce friction, and improve performance across customer