Luxury Design Operations Lead

Scarlett Gasque; New York (NY); On-site; USD 80,000 - 105,000; Full time

Job summary

Scarlett Gasque, a luxury women’s ready-to-wear brand based in New York, seeks an experienced Design Operations leader to streamline workflows across design, production and product development.

You will own calendars, coordinate cross-functional teams, manage design assets and documentation, and partner with domestic and international manufacturers to ensure on-time delivery and scalable processes.

Qualifications

• 5–8 years of experience in Design Operations, Production, Product Development, or Operations.
• Strong understanding of luxury fashion product development from concept through production.
• Experience building and improving operational processes within a growing brand.
• Exceptional project management and organizational skills.
• Ability to manage multiple seasonal calendars simultaneously.
• Strong communication skills with cross-functional experience.
• Proficiency with PLM systems and Microsoft Office.
• Experience working with domestic and international manufacturers.
• Detail-oriented with a proactive problem-solving mindset.

Responsibilities

• Develop and optimize workflows across Design, Production, and Product Development teams to improve efficiency and accountability.
• Establish seasonal calendars, milestones, and critical paths from concept through production.
• Partner with executive leadership to align design priorities with business objectives.
• Identify process improvements and implement scalable operational solutions as the company grows.
• Own and maintain the design calendar, ensuring all deliverables are completed on schedule.
• Monitor collection progress and proactively address risks and/or delays.
• Coordinate cross-functional meetings and communicate priorities, deadlines, and action items.
• Ensure all teams remain aligned throughout each stage of product development.
• Facilitate communication across departments to ensure seamless execution of seasonal collections.
• Partner with production and sourcing teams to support smooth transitions from development into manufacturing.
• Oversee sample tracking, prototype management, and design asset organization.
• Develop standardized processes for sketches, tech packs, fabric approvals, trims, and sample reviews.
• Manage design documentation and digital file organization.
• Ensure design resources and materials are readily accessible to the team.
• Coordinate with domestic and international factories, mills, and vendors throughout development.
• Assist in resolving development challenges related to materials, timelines, or manufacturing constraints.
• Maintain accurate product information and development records within company systems.
• Develop reporting on seasonal progress, development costs, and key milestones.
• Mentor and support members of the Design, Production, and Product Development teams.
• Establish clear processes, expectations, and accountability.
• Foster a collaborative, solution-oriented environment focused on continuous improvement.

Skills

Project management

Cross-functional collaboration

Attention to detail

Communication skills

Tools

PLM systems

Microsoft Office

Job description

Scarlett Gasque, a luxury women’s ready-to-wear brand based in New York, seeks an experienced Design Operations leader to streamline workflows across design, production and product development.

You will own calendars, coordinate cross-functional teams, manage design assets and documentation, and partner with domestic and international manufacturers to ensure on-time delivery and scalable processes.