Design Operations

Scarlett Gasque; New York (NY); On-site; USD 80,000 - 105,000; Full time

Job summary

Scarlett Gasque, a luxury women’s ready-to-wear brand based in New York, seeks an experienced Design Operations leader to streamline workflows across design, production and product development.

You will own calendars, coordinate cross-functional teams, manage design assets and documentation, and partner with domestic and international manufacturers to ensure on-time delivery and scalable processes.

Qualifications

• 5–8 years of experience in Design Operations, Production, Product Development, or Operations.
• Strong understanding of luxury fashion product development from concept through production.
• Experience building and improving operational processes within a growing brand.
• Exceptional project management and organizational skills.
• Ability to manage multiple seasonal calendars simultaneously.
• Strong communication skills with cross-functional experience.
• Proficiency with PLM systems and Microsoft Office.
• Experience working with domestic and international manufacturers.
• Detail-oriented with a proactive problem-solving mindset.

Responsibilities

• Develop and optimize workflows across Design, Production, and Product Development teams to improve efficiency and accountability.
• Establish seasonal calendars, milestones, and critical paths from concept through production.
• Partner with executive leadership to align design priorities with business objectives.
• Identify process improvements and implement scalable operational solutions as the company grows.
• Own and maintain the design calendar, ensuring all deliverables are completed on schedule.
• Monitor collection progress and proactively address risks and/or delays.
• Coordinate cross-functional meetings and communicate priorities, deadlines, and action items.
• Ensure all teams remain aligned throughout each stage of product development.
• Facilitate communication across departments to ensure seamless execution of seasonal collections.
• Partner with production and sourcing teams to support smooth transitions from development into manufacturing.
• Oversee sample tracking, prototype management, and design asset organization.
• Develop standardized processes for sketches, tech packs, fabric approvals, trims, and sample reviews.
• Manage design documentation and digital file organization.
• Ensure design resources and materials are readily accessible to the team.
• Coordinate with domestic and international factories, mills, and vendors throughout development.
• Assist in resolving development challenges related to materials, timelines, or manufacturing constraints.
• Maintain accurate product information and development records within company systems.
• Develop reporting on seasonal progress, development costs, and key milestones.
• Mentor and support members of the Design, Production, and Product Development teams.
• Establish clear processes, expectations, and accountability.
• Foster a collaborative, solution-oriented environment focused on continuous improvement.

Skills

Project management

Cross-functional collaboration

Attention to detail

Communication skills

Tools

PLM systems

Microsoft Office

Job description

Scarlett Gasque is a luxury women’s ready-to-wear brand rooted in heritage and craftsmanship, expressed through a modern, assured femininity. We create timeless pieces that celebrate exceptional craftsmanship, thoughtful design, and enduring quality while fostering a collaborative, entrepreneurial culture where creativity and innovation thrive.

Responsibilities will include:

Strategic Leadership

• Develop and optimize workflows across the Design, Production, and Product Development teams to improve efficiency and accountability.
• Establish seasonal calendars, milestones, and critical paths from concept through production.
• Partner with executive leadership to align design priorities with business objectives.
• Identify process improvements and implement scalable operational solutions as the company grows.

Project & Calendar Management

• Own and maintain the design calendar, ensuring all deliverables are completed on schedule.
• Monitor collection progress and proactively address risks and/or delays.
• Coordinate cross-functional meetings and communicate priorities, deadlines, and action items.
• Ensure all teams remain aligned throughout each stage of product development.

Cross-Functional Collaboration

• Facilitate communication across departments to ensure seamless execution of seasonal collections.
• Partner with production and sourcing teams to support smooth transitions from development into manufacturing.

Design Team Operations

• Oversee sample tracking, prototype management, and design asset organization.
• Develop standardized processes for sketches, tech packs, fabric approvals, trims, and sample reviews.
• Manage design documentation and digital file organization.
• Ensure design resources and materials are readily accessible to the team.

Vendor & Production Coordination

• Coordinate with domestic and international factories, mills, and vendors throughout development.
• Assist in resolving development challenges related to materials, timelines, or manufacturing constraints.

Systems & Reporting

• Maintain accurate product information and development records within company systems.
• Develop reporting on seasonal progress, development costs, and key milestones.

Team Leadership

• Mentor and support members of the Design, Production, and Product Development teams.
• Establish clear processes, expectations, and accountability.
• Foster a collaborative, solution‑oriented environment focused on continuous improvement.

Requirements

• 5–8 years of experience in Design Operations, Production, Product Development, or Operations.
• Strong understanding of luxury fashion product development from concept through production.
• Experience building and improving operational processes within a growing brand.
• Exceptional project management and organizational skills.
• Ability to manage multiple seasonal calendars simultaneously.
• Strong communication skills with experience working cross-functionally.
• Proficiency with PLM systems and Microsoft Office
• Experience working with domestic and international manufacturers.
• Detail-oriented with a proactive, problem‑solving mindset.

Culture Requirements:

• Fast-paced — able to switch gears from project to project and multitask across different platforms
• Self-starter — someone who is willing to take initiative and has a natural attention to detail
• Hands‑on, reliable, and comfortable working both independently and as part of a team

Pay Transparency Notice:

Depending on your skills and experience, the target annual salary for this position can range from $80,000-$105,000 USD. Disclosure in accordance with New York City’s Pay Transparency Law.

Our Commitment to Equal Opportunity

Scarlett Gasque is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation, or any other basis protected by applicable law.

Who We Are Together:

The Scarlett Gasque ecosystem is home to an extraordinary pool of talent, with each colleague contributing their unique attributes and nurturing a culture of ownership, inclusivity, and equality. Inspirational female founder and creative director, Chloé Rogers, is expanding her vision for the brand from the origin of her family legacy. Our SG colleagues are all passionate, engaging, and contributing drivers of the short-term and long-term goals of the brand. Our team is the base of our intimate and multifaceted world.