Luxury Customer Experience Associate

Rh Wine Vault; Tracy (CA); On-site; USD 34,000 - 52,000; Full time

Job summary

RH is seeking a Customer Experience Associate in Tracy, CA to deliver a luxury service experience and represent the RH brand with professionalism. You will remove obstacles, provide support, and be empowered to do the right thing.

You will engage with high-end customers, collaborate with design teams, educate clients on RH Interior Design services, and build lasting relationships while maintaining confidentiality and attention to detail.

Qualifications

• 1+ years of experience in Customer Service, preferably in luxury retail.
• Poise and confidence to interact with high-end customers.
• People and relationship-driven with strong communication.
• Ability to manage multiple priorities and deliver first-class service.
• Excellent written and verbal communication with attention to detail.
• Willingness to work a flexible schedule including evenings and weekends.

Responsibilities

• Live the brand values and represent RH with professionalism.
• Engage customers to identify needs and connect them with the right associates.
• Collaborate with cross-functional partners to exceed customer expectations.
• Build brand loyalty and educate customers on RH services and offerings.

Skills

Customer Service experience

Luxury retail

Communication skills

Problem-solving

multitasking

Tools

Mac OS

iOS devices

Microsoft Office

Salesforce

Google Applications

Job description

RH is seeking a Customer Experience Associate in Tracy, CA to deliver a luxury service experience and represent the RH brand with professionalism. You will remove obstacles, provide support, and be empowered to do the right thing.

You will engage with high-end customers, collaborate with design teams, educate clients on RH Interior Design services, and build lasting relationships while maintaining confidentiality and attention to detail.