Luxury Conference Services Manager

fourseasons; Shipyard Acres (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Salary Range $80k–$90k DOE

Cigna medical and dental benefits

Excellent Training and Development

Complimentary accommodation at other F

Complimentary Employee Meals

401k Retirement Plans

Job summary

Four Seasons Napa Valley is seeking a Conference Services Manager to coordinate all requirements for Destination, Incentive and Group bookings. You will guide planners, enforce agreements, and ensure client satisfaction from initial contact to final billing.

You will manage proposals, contracts, menus and services to maximize revenue while meeting client needs, coordinating multiple departments for seamless events and exceptional guest experiences.

Qualifications

• Bachelor’s Degree / CMP Certification preferred.
• 2–3 years experience directly related to hotel conference services.
• Excellent reading, writing and oral proficiency in English.
• Strong selling and interpersonal skills.
• Ability to work long and irregular hours, including holidays and weekends.

Responsibilities

• Lead client event planning by creating customized proposals and negotiating contracts.
• Manage event logistics from booking to execution and communicate requirements to hotel teams.
• Drive revenue growth through upselling food, beverage, meeting space and services.
• Oversee on-site event execution with banquet, sales, operations and vendor teams.
• Maintain strong client relationships with regular updates on room blocks, attendance and billing.

Skills

English Proficiency

Sales & Catering

Problem Solving

Creativity

Multitasking

Flexible Hours

MS Office

Education

Bachelor’s Degree / CMP Certification

Tools

Golden Sales & Catering

MS Word

Excel

Email/Internet

Job description

Four Seasons Napa Valley is seeking a Conference Services Manager to coordinate all requirements for Destination, Incentive and Group bookings. You will guide planners, enforce agreements, and ensure client satisfaction from initial contact to final billing.

You will manage proposals, contracts, menus and services to maximize revenue while meeting client needs, coordinating multiple departments for seamless events and exceptional guest experiences.