Luxury Condo Front Desk Concierge | Excellent Benefits

CCMC; Scottsdale (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision

Wellness program

Flexible Spending Accounts

401k matching

PTO

Parental leave

Education assistance

Employee Assistance Program

Disability & life insurance

Pet insurance

Supportive team

Job summary

CCMC in Scottsdale, AZ is seeking an energetic Front Desk Administrative Associate to provide exceptional service to residents, guests, and vendors, and to support daily property operations.

You will greet people, manage packages, handle fob access, answer calls, schedule service requests, and assist the management team with admin tasks. Weekend availability is required, and previous reception or concierge experience is a plus.

Qualifications

• Strong customer service and interpersonal skills.
• Excellent verbal and written communication abilities.
• Professional, friendly, and positive attitude.
• Ability to multitask in a fast-paced environment.
• Strong organizational and problem-solving skills.
• Proficiency with Microsoft Office programs and general computer systems.
• Administrative experience preferred.
• Reception, hospitality, concierge, or customer service experience is a plus.

Responsibilities

• Greet residents, guests, vendors, and visitors professionally and warmly.
• Assist residents with package retrieval and delivery notifications.
• Manage resident fob access, credentials, and related requests.
• Answer and direct phone calls professionally and efficiently.
• Schedule appointments, meetings, and resident service requests.
• Provide general administrative support to the management team.
• Respond to resident questions and concerns while delivering exceptional customer service.
• Maintain accurate records, logs, and community databases.
• Assist with office organization, filing, correspondence, and special projects.
• Support community events and resident engagement activities when needed.

Skills

Customer service

Communication

Multitasking

Organization

Problem solving

Microsoft Office

Administrative experience

Reception/concierge experience

Job description

CCMC in Scottsdale, AZ is seeking an energetic Front Desk Administrative Associate to provide exceptional service to residents, guests, and vendors, and to support daily property operations.

You will greet people, manage packages, handle fob access, answer calls, schedule service requests, and assist the management team with admin tasks. Weekend availability is required, and previous reception or concierge experience is a plus.