Luxury Concierge Manager - Estate & Event Hospitality

Carmel Realty Company; Carmel-by-the-Sea (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

Carmel Realty Company is seeking a polished Concierge Manager to join our Estate Management team in Carmel, California. This role focuses on delivering exceptional concierge services and personalized experiences for private estate owners and vacation clients.

The ideal candidate is proactive, detail-oriented, and passionate about hospitality, capable of coordinating services, managing multiple priorities, and working closely with the Associate Director of Concierge Services to support daily

Qualifications

• Experience in luxury hospitality or concierge preferred.
• Excellent communication and organizational skills.
• Ability to handle multiple priorities with discretion.
• Proficiency with office software.

Responsibilities

• Coordinate personalized concierge services, including reservations, transportation, shopping, dining, and special experiences.
• Assist with grocery shopping, floral arrangements, dry cleaning, deliveries, and other client requests.
• Maintain household and pantry inventories, coordinate restocking, and manage special orders.
• Assist with planning, coordinating, executing private events and client experiences.
• Maintain a database of client preferences, birthdays, anniversaries, and other important details.
• Review and reconcile concierge billing entries and assist with preparing invoices for services and special events.

Skills

Customer service

Communication

Organization

Time management

Hospitality

Event planning

Vendor relations

Discretion

Tools

Microsoft Office

Google Workspace

Job description

Carmel Realty Company is seeking a polished Concierge Manager to join our Estate Management team in Carmel, California. This role focuses on delivering exceptional concierge services and personalized experiences for private estate owners and vacation clients.

The ideal candidate is proactive, detail-oriented, and passionate about hospitality, capable of coordinating services, managing multiple priorities, and working closely with the Associate Director of Concierge Services to support daily