Luxury Concierge: Curate Elite NYC Experiences

HHM Hospitality; New York (NY); On-site; USD 35,232 - 50,179; Full time

Job summary

HHM Hospitality is seeking a Concierge for The Fifth Avenue Hotel in New York City. The role involves providing personalized service, anticipating guest needs, and offering expert recommendations on local attractions and dining. Ideal candidates have a high school diploma, customer service experience, and knowledge of NYC.

Join our award-winning team and help deliver exceptional experiences in one of New York City's distinctive luxury destinations.

Qualifications

• Prior customer service experience required; luxury hospitality experience strongly preferred.
• Strong knowledge of New York City, including cultural landmarks, dining, retail, and events.
• Exceptional communication and interpersonal skills.

Responsibilities

• Serve as an ambassador delivering a personalized guest experience.
• Secure dining reservations, event tickets, and curated experiences.
• Fulfill unique guest requests and coordinate bespoke services.

Skills

Customer service experience

Knowledge of New York City

Communication skills

Multitasking ability

Education

High school diploma or equivalent

Job description

HHM Hospitality is seeking a Concierge for The Fifth Avenue Hotel in New York City. The role involves providing personalized service, anticipating guest needs, and offering expert recommendations on local attractions and dining. Ideal candidates have a high school diploma, customer service experience, and knowledge of NYC.

Join our award-winning team and help deliver exceptional experiences in one of New York City's distinctive luxury destinations.