Luxury Concierge — Create Unforgettable Guest Experiences

fourseasons; Beverly Hills (CA); On-site; USD 62,000 - 84,000; Full time

Job summary

The Beverly Wilshire, A Four Seasons Hotel, Beverly Hills, is seeking a Concierge who delivers exceptional guest experiences through expert knowledge of local attractions, dining, and services. You will influence guest satisfaction by providing personalized recommendations and efficient service.

Join a team that values excellence, hospitality, and a strong work ethic, with responsibilities spanning guest relations, operations support, and cross-department collaboration at a luxury destination in

Qualifications

• Minimum two years of related work.
• Strong analytical and organizational skills.
• Fluent English (speaking, writing and reading) is required.
• Flexible schedule including holidays and weekends.

Responsibilities

• Respond to guest requests with hospitality and professionalism; offer local recommendations.
• Process packages, faxes, and mail accurately.
• Follow Four Seasons policies and standards of conduct.
• Work harmoniously with colleagues and supervisors.
• Keep desk collateral up to date and know local activities.
• Input guest arrangements into software and ensure proper billing.

Skills

Two years related work

Analytical skills

Organizational skills

English proficiency

Job description

The Beverly Wilshire, A Four Seasons Hotel, Beverly Hills, is seeking a Concierge who delivers exceptional guest experiences through expert knowledge of local attractions, dining, and services. You will influence guest satisfaction by providing personalized recommendations and efficient service.

Join a team that values excellence, hospitality, and a strong work ethic, with responsibilities spanning guest relations, operations support, and cross-department collaboration at a luxury destination in