Guest Experience Lead: Front Desk & Rooms Ops

Four Seasons; Beverly Hills (CA); On-site; USD 78,000 - 83,000; Full time

Benefits offered by this job

Robust benefits

Job summary

Four Seasons Beverly Wilshire, Beverly Hills, A Four Seasons Hotel, is seeking an Assistant Front Desk Manager to oversee Front Desk operations and related Rooms departments, including Housekeeping, Concierge, Bell Staff, and CORE, with overnight supervision as needed.

The role focuses on managing shifts, ensuring exemplary guest service, handling guest requests, and maintaining Four Seasons standards. Only candidates with work authorization for the location will be considered.

Job description

Four Seasons Beverly Wilshire, Beverly Hills, A Four Seasons Hotel, is seeking an Assistant Front Desk Manager to oversee Front Desk operations and related Rooms departments, including Housekeeping, Concierge, Bell Staff, and CORE, with overnight supervision as needed.

The role focuses on managing shifts, ensuring exemplary guest service, handling guest requests, and maintaining Four Seasons standards. Only candidates with work authorization for the location will be considered.