Luxury Community Operations Manager

Mark Taylor; Buckeye (AZ); On-site; USD 77,000 - 80,000; Full time

Benefits offered by this job

Housing discounts

Access to amenities

Employee appreciation events

401(k) match

Paid time off

Job summary

Mark-Taylor is hiring a Manager of Community Operations (Community Manager) in Buckeye/Goodyear, AZ. You will manage maintenance and upkeep while delivering five-star service, helping communities run smoothly and drive occupancy and resident satisfaction.

The role requires 3+ years of people management and 2+ years in luxury multifamily community management, with strong coaching, communication skills, and financial acumen. Housing discounts and robust benefits accompany full-time employment.

Qualifications

• 3+ years people management experience.
• 2+ years community manager experience in luxury multifamily setting.
• Demonstrated coaching and development ability.
• BA degree preferred or equivalent professional experience.
• Financial acumen with high proficiency in Microsoft Office Suite.
• Excellent communication skills and professional presence.
• Experience using Resman, Yardi, or similar platforms is especially desirable.

Responsibilities

• Meet or exceed targeted revenue expectations by setting rent rates, managing operating expenses, and diligently monitoring aged delinquency.
• Prepare and review monthly financial reports with intuitive forecasting and a proactive plan for the financial performance of the asset.
• Coach, mentor, and inspire a team of administrative and service personnel, coordinating their activities and individual goals through tactical planning.
• Oversee the hiring process and ongoing employee performance management through courageous conversations and applicable HR processes.
• Conduct regular property inspections, propose, and own the resolution plan and execution of property enhancements.

Skills

People management

Coaching

Communication

Leadership

Financial acumen

Education

BA degree or equivalent

Tools

Resman

Yardi

MS Office

Job description

Mark-Taylor is hiring a Manager of Community Operations (Community Manager) in Buckeye/Goodyear, AZ. You will manage maintenance and upkeep while delivering five-star service, helping communities run smoothly and drive occupancy and resident satisfaction.

The role requires 3+ years of people management and 2+ years in luxury multifamily community management, with strong coaching, communication skills, and financial acumen. Housing discounts and robust benefits accompany full-time employment.