Luxury Club Hospitality & Membership Experience Lead

Apex Motor Club; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

A premier motorsports facility in the Greater Phoenix Area is seeking a Club Hospitality and Membership Experience Professional. This full-time on-site role involves overseeing member experiences, managing hospitality services, and ensuring high standards in food and beverage operations. The ideal candidate will possess strong customer service skills, experience in hospitality, and the ability to foster positive relationships with club members. Join a unique environment dedicated to motorsport enthusiasts and contribute to exceptional service.

Qualifications

• Strong Customer Service and Communication skills to interact professionally and efficiently with members.
• Experience in Hospitality and Hospitality Service, focusing on creating welcoming environments.
• Knowledge of Food & Beverage operations, with the ability to oversee dining services.

Responsibilities

• Oversee and enhance the member experience by providing exceptional customer service.
• Manage hospitality services, ensuring all operations meet high standards.
• Coordinate events and maintain a welcoming atmosphere within the club.

Skills

Strong Customer Service and Communication skills

Experience in Hospitality and Hospitality Service

Knowledge of Food & Beverage operations

Proven organizational and multitasking abilities

Exceptional interpersonal skills

Education

Relevant hospitality or customer relations certifications

Job description

A premier motorsports facility in the Greater Phoenix Area is seeking a Club Hospitality and Membership Experience Professional. This full-time on-site role involves overseeing member experiences, managing hospitality services, and ensuring high standards in food and beverage operations. The ideal candidate will possess strong customer service skills, experience in hospitality, and the ability to foster positive relationships with club members. Join a unique environment dedicated to motorsport enthusiasts and contribute to exceptional service.