Club Hospitality and Membership Experience Professional

Apex Motor Club; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

A premier motorsports facility in the Greater Phoenix Area is seeking a Club Hospitality and Membership Experience Professional. This full-time on-site role involves overseeing member experiences, managing hospitality services, and ensuring high standards in food and beverage operations. The ideal candidate will possess strong customer service skills, experience in hospitality, and the ability to foster positive relationships with club members. Join a unique environment dedicated to motorsport enthusiasts and contribute to exceptional service.

Qualifications

• Strong Customer Service and Communication skills to interact professionally and efficiently with members.
• Experience in Hospitality and Hospitality Service, focusing on creating welcoming environments.
• Knowledge of Food & Beverage operations, with the ability to oversee dining services.
• Proven organizational and multitasking abilities to manage events and membership experiences.
• Exceptional interpersonal skills and the ability to foster positive member relationships.
• Certifications in hospitality or customer relations and prior experience in luxury/private club settings are a plus.

Responsibilities

• Oversee and enhance the member experience by providing exceptional customer service.
• Manage hospitality services, ensuring all operations meet high standards.
• Coordinate events and maintain a welcoming atmosphere within the club.

Skills

Strong Customer Service and Communication skills

Experience in Hospitality and Hospitality Service

Knowledge of Food & Beverage operations

Proven organizational and multitasking abilities

Exceptional interpersonal skills

Multitasking

Interpersonal Skills

Hospitality Certifications

Education

Relevant hospitality or customer relations certifications

Job description

Apex Motor Club is a premier motorsports facility located just 30 minutes from Phoenix Sky Harbor Airport in Maricopa. Launched in March 2019, the club boasts over 4 miles of race track, private trackside garages for purchase, an off‑road course, karting track, and country‑club‑style amenities including a clubhouse with a restaurant, pro shop, maintenance services, and fueling facilities. Apex Motor Club offers a one‑of‑a‑kind space for motorsport enthusiasts to enjoy their passion in an exclusive, world‑class environment.

Role Description

This is a full‑time on‑site role, based at Apex Motor Club in the Greater Phoenix Area. The Club Hospitality and Membership Experience Professional will oversee and enhance the member experience by providing exceptional customer service, managing hospitality services, and ensuring all operations in food and beverage areas meet high standards. Additional responsibilities include managing relationships with members, coordinating events, and maintaining a welcoming and professional atmosphere within the club.

Qualifications

• Strong Customer Service and Communication skills to interact professionally and efficiently with members
• Experience in Hospitality and Hospitality Service, with a focus on creating welcoming and enjoyable environments
• Knowledge of Food & Beverage operations, with the ability to oversee dining services and related amenities
• Proven organizational and multitasking abilities to manage events and membership experiences
• Exceptional interpersonal skills and the ability to foster positive member relationships
• Relevant hospitality or customer relations certifications and prior experience in luxury or private club settings are a plus