Luxury Client Services Rep — Front Desk & VIP Coordination

LV Aero, LLC; Oxford (CT); Hybrid; USD 26,000 - 36,000; Full time

Job summary

Clay Lacy Aviation in Oxford, CT is seeking a Client Services Representative I to be the welcome face of our Front Office Team. You will greet passengers, coordinate ground services, arrange fuel orders, handle emails and phone calls, and ensure a smooth arrival and departure experience for our guests.

The ideal candidate has a high school diploma or equivalent (associate degree preferred), 1+ year aviation client relations experience, excellent English communication, and the flexibility to work

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 1+ year aviation client relations experience preferred.

Responsibilities

• Greets passengers, pilots, and flight attendants.
• Coordinates arrival/departure details including catering, ground transport, and hotel.
• Arrange fuel orders and other ground services for aircraft.
• Responds to customer emails and phone calls promptly.
• Maintain lobby and front desk operations.

Skills

Customer relations

Communication

Time management

Microsoft Suite

Attention to detail

Flexible schedule

English fluency

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office

Job description

Clay Lacy Aviation in Oxford, CT is seeking a Client Services Representative I to be the welcome face of our Front Office Team. You will greet passengers, coordinate ground services, arrange fuel orders, handle emails and phone calls, and ensure a smooth arrival and departure experience for our guests.

The ideal candidate has a high school diploma or equivalent (associate degree preferred), 1+ year aviation client relations experience, excellent English communication, and the flexibility to work