Luxury Client Relationship & Sales Specialist

Brobston Group LLC; Honolulu (HI); On-site; USD 45,000 - 60,000; Full time

Job summary

Brobston Group LLC in Honolulu seeks a Client Advisor to deliver exceptional in-store experiences, build lasting client relationships, and drive sales performance. This role supports store operations, visual merchandising, inventory tasks, and client follow-up while representing brand standards in presentation and conduct.

The ideal candidate welcomes clients, provides personalized service, and maintains proactive outreach to grow the client base while aiming to exceed sales KPIs.

Qualifications

• Minimum 2 years of retail experience, preferably in a luxury environment.
• Client-centric, team-oriented with strong interpersonal and communication skills.
• Professional presentation, dependable, punctual, and flexible.
• Proficiency with basic technology; English fluency required; additional languages preferred.

Responsibilities

• Welcome clients and provide personalized service in line with brand client experience standards.
• Develop and maintain client relationships through proactive outreach and effective clientele management.
• Achieve and exceed individual sales goals and KPIs (ADT, UPT, data capture, repurchase rate).
• Support store operations including inventory preparation, customer follow-ups for charges/repairs/holds, and maintain visual merchandising standards.

Skills

Client relationships

Interpersonal skills

Communication

Retail experience

Luxury environment

MS Office

Tools

MS Office

Job description

Brobston Group LLC in Honolulu seeks a Client Advisor to deliver exceptional in-store experiences, build lasting client relationships, and drive sales performance. This role supports store operations, visual merchandising, inventory tasks, and client follow-up while representing brand standards in presentation and conduct.

The ideal candidate welcomes clients, provides personalized service, and maintains proactive outreach to grow the client base while aiming to exceed sales KPIs.