Luxury Client Experience Concierge

MGM Resorts

United States

On-site

USD 17,000 - 24,000

Full time

3 days ago
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Benefits offered by this job

Wellness programs
Employee discounts
Free meals
Free parking
Health & income protection
Professional development

Job summary

MGM Resorts in Las Vegas is seeking a Sales Ambassador to deliver an extraordinary luxury client experience, build lasting relationships, and exceed sales goals. This role blends luxury hospitality with expert product knowledge and personalized service.

You will welcome guests, perform consultative selling, and curate stylish experiences across luxury product lines. The position starts at $15.00 per hour plus commission and offers wellness benefits and employee discounts.

Qualifications

  • Minimum of 2+ years in luxury retail or comparable hospitality.
  • High school diploma or GED required.
  • Must be 21 years of age or older.

Responsibilities

  • Greet guests with warmth and provide luxury service.
  • Anticipate guest needs with attentive listening and personalized engagement.
  • Demonstrate knowledge of luxury collections and product benefits.
  • Curate consultations and discovery experiences with storytelling.
  • Exceed sales objectives through consultative selling.
  • Foster enduring guest loyalty through follow-up.
  • Complete brand and company education to meet standards.
  • Collaborate with retail leadership to ensure seamless service transitions.
  • Support exclusive experiences and product launches.
  • Maintain elegant visual merchandising and merchandise availability.

Skills

Luxury retail experience
Sales
Customer service
Communication

Education

High School Diploma or GED

Job description

MGM Resorts in Las Vegas is seeking a Sales Ambassador to deliver an extraordinary luxury client experience, build lasting relationships, and exceed sales goals. This role blends luxury hospitality with expert product knowledge and personalized service.

You will welcome guests, perform consultative selling, and curate stylish experiences across luxury product lines. The position starts at $15.00 per hour plus commission and offers wellness benefits and employee discounts.

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