Luxury Client Experience Advisor

Brobston Group LLC; Wailea (HI); On-site; USD 40,000 - 65,000; Full time

Job summary

Brobston Group LLC in Wailea, Hawaii is seeking a Client Advisor to deliver personalized luxury service, advise clients across product categories, and build long-term relationships using clienteling tools.

The role requires a customer-focused mindset, curiosity, professionalism, and a passion for delivering exceptional client experiences; previous luxury retail experience is preferred.

Qualifications

• Previous retail experience, ideally in a high-end or luxury market.
• Strong customer-centric experience and a sales mindset.
• Curiosity, professionalism, and willingness to learn industry-leading training and product information.

Responsibilities

• Achieve individual and team sales objectives and targets.
• Learn and master Brand and product knowledge across categories.
• Advise and guide clients through product selection and purchases.
• Leverage clienteling tools and systems to develop and maintain long-term client relationships.

Skills

Customer focus

Sales mindset

Curiosity

Professionalism

Tools

Clienteling systems

Job description

Brobston Group LLC in Wailea, Hawaii is seeking a Client Advisor to deliver personalized luxury service, advise clients across product categories, and build long-term relationships using clienteling tools.

The role requires a customer-focused mindset, curiosity, professionalism, and a passion for delivering exceptional client experiences; previous luxury retail experience is preferred.